Privacy Policy
This Privacy Policy explains how Confidence Wellness Supplements Inc. handles information about our customers, website visitors, and SMS subscribers. We have written it in plain language so that you can understand what we collect, why, and what choices you have.
1. Who We Are
Confidence Wellness Supplements Inc. is a corporation that designs and sells functional beverage and supplement products through Confidencedrink.com.
-
Address: 179 West Main St, Camden, TN 38320
-
Phone: (888) 497-8908
-
Email: support@confidencedrink.com
2. Information We Collect
We collect three general categories of information:
-
Information you provide directly: name, shipping and billing address, email address, mobile number, account password, and order details when you sign up, check out, contact customer service, or opt into our SMS program.
-
Information collected automatically: device type, browser, approximate location based on IP address, pages viewed, products clicked, and similar usage data collected through cookies, pixels, and similar tools.
-
Information from partners: payment confirmation from our payment processor, shipping status from carriers, and analytics summaries from advertising platforms we use.
3. How We Use the Information
We use the information we collect to fulfill orders, ship products, process payments, run our subscription program, respond to customer service requests, send transactional and promotional messages you have opted in to, improve product offerings, prevent fraud, and meet legal and tax obligations.
Where applicable, marketing activities are based on your consent or our legitimate business interest in growing the company, and you may withdraw consent or opt out at any time.
4. How We Share Information
We do not sell or rent personal information. We may share information with trusted service providers who assist with operations and communications, subject to confidentiality obligations. No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging origination opt-in data and consent; this information will not be shared with any third parties.
We may also disclose information when required by law, in response to a valid legal process, or to protect the rights, property, or safety of Confidence Wellness, our customers, or the public.
5. SMS Program and Mobile Data
If you enroll in our SMS program, your mobile number and opt-in record are stored solely to deliver the messages you signed up for, to support that program, and to comply with carrier and regulatory requirements. We do not share that opt-in data or consent with third parties, and we do not use it to power advertising on outside platforms.
You can leave the program at any time by replying STOP, and you can request help by replying HELP.
6. Cookies and Tracking
Our website uses cookies and similar technologies to keep you signed in, remember items in your cart, measure traffic, and improve user experience. Most browsers let you control or block cookies through their settings; disabling some categories of cookies may affect functionality such as checkout.
7. Data Retention
We retain personal information for as long as we have an ongoing relationship with you, and for a reasonable period afterward to honor warranty and return windows, meet tax and accounting rules, and protect against fraud. SMS opt-in records are retained for the duration of your subscription to the program and for a limited period after you opt out, as required by carrier and compliance rules.
8. Your Rights and Choices
Depending on where you live, you may have rights to access, correct, delete, or receive a copy of the personal information we hold about you, to limit certain uses of that information, or to opt out of certain types of processing. You can exercise these rights by contacting us using the information at the end of this policy.
-
Opt out of promotional email by using the unsubscribe link in any marketing email.
-
Opt out of SMS by replying STOP to any message from our short code.
-
Request access to or deletion of your data by emailing support@confidencedrink.com.
9. Children
Our products and website are intended for adults. We do not knowingly collect information from individuals under the age of thirteen, and we ask anyone under eighteen not to enroll in the SMS program. If we learn we have collected information from a child without proper consent, we will delete it.
10. Security
We use administrative, technical, and physical safeguards to protect the information we hold. No system can be guaranteed perfectly secure, but we work to detect, prevent, and respond to vulnerabilities and incidents in a timely way.
11. Changes to This Policy
If we make material changes to this Privacy Policy, we will post the updated version on our website. Please check back periodically so you stay informed about how we handle your information.
12. Contact Us
If you have questions about this Privacy Policy or your information, please contact us:
-
Confidence Wellness Supplements Inc.
-
179 West Main St, Camden, TN 38320
-
Phone: (888) 497-8908
-
Email: support@confidencedrink.com
